Términos del servicio

Terms of Service

Welcome to ZOLAN JEWELRY. By accessing our website or making a purchase, you agree to the following Terms of Service.

Our goal is to provide a transparent, secure, and refined shopping experience — aligned with the same care and craftsmanship behind every piece we create.

1. Use of Our Services

By using our website, you confirm that you are at least the age of majority in your place of residence, or using the site under supervision of a legal guardian.

You agree not to use our products or services for any unlawful purpose or violate any applicable laws.

2. Products & Availability

All products are crafted with attention to detail. Due to screen settings and handmade characteristics, slight variations in color or finish may occur.

  • Product availability may be limited
  • We may update or discontinue products at any time
  • Prices are subject to change without notice

We strive to present all products as accurately as possible.

3. Orders & Payments

Placing an order means you are making an offer to purchase. Orders are confirmed once payment is successfully processed.

  • We may cancel or refuse orders if necessary (e.g. suspected fraud)
  • You agree to provide accurate billing and shipping information
  • All payments are securely processed via Shopify

For returns and exchanges, please refer to our Refund Policy: [LINK]

4. Shipping & Delivery

Delivery times are estimates and may vary depending on location, customs, and carrier delays.

Once an order is shipped, responsibility transfers to the carrier.

5. Intellectual Property

All content on this site — including designs, images, text, and branding — belongs to ZOLAN JEWELRY and is protected by intellectual property laws.

You may not use, reproduce, or distribute any content without written permission.

6. Third-Party Services

Our store is powered by Shopify and may include third-party tools or links.

We are not responsible for the content or practices of third-party websites.

7. User Feedback

If you submit feedback or suggestions, you grant us the right to use it for improving our products and services, without obligation or compensation.

8. Privacy

Your personal information is handled according to our Privacy Policy: [LINK]

9. Prohibited Use

You agree not to misuse the website, including:

  • Engaging in illegal activities
  • Uploading malicious code
  • Attempting to interfere with site security
  • Copying or scraping content without permission

10. Disclaimer & Limitation of Liability

Our services and products are provided “as is” and “as available”.

To the fullest extent permitted by law, ZOLAN JEELRY is not liable for indirect or incidental damages arising from the use of our services or products.

11. Termination

We reserve the right to suspend or terminate access to our services if these Terms are violated.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the website indicates acceptance of any changes.

13. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which ZOLAN JEWELRY operates.

14. Contact

If you have any questions about these Terms:

Email: zolanjewel@gmail.com
Address: [Unit 108, Room 701, 7/F, Tower B, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong]